Shipping Policy

Shipping: We strive to process and ship your order as quickly as possible. Orders are typically shipped within 1 business day after payment is received, unless otherwise stated. Please note that orders placed on weekends or holidays will be processed and shipped on the next business day.

Shipping Methods: We offer various shipping methods to cater to your needs. You can select your preferred shipping method during checkout. Please be aware that the delivery time may vary depending on the chosen shipping method.

Shipping Costs: Shipping costs depend on the weight, dimensions of the package, and the chosen shipping method. The exact shipping costs will be calculated during checkout and will be clearly displayed before you complete the payment.

Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation containing a tracking number. You can use this tracking number to monitor the progress of your order through the courier’s website.

Delivery Time: The estimated delivery time may vary depending on your location and the chosen shipping method. Please consider possible delays due to unforeseen circumstances such as inclement weather or customs inspections. While we cannot guarantee exact delivery dates, we aim to get your order to you as promptly as possible.

International Shipping: We offer international shipping to most destinations. Please be aware that international shipments may be subject to import duties, taxes, and other fees imposed by the destination country. These costs are the responsibility of the recipient.

Undeliverable Packages: In the event that a package cannot be delivered to the provided address for any reason, it will be returned to us. We will contact you to verify the correct delivery information before re-sending the package.

Returns and Exchanges: Please refer to our return policy for information about returning and exchanging products.

Contact Us: If you have any questions about our shipping policy, feel free to reach out to us at info@silkycosmetics.nl.

This shipping policy is subject to change without prior notice. Last modification: August 30, 2023.